This month we are pleased to welcome Susan Taylor from Financial Services Complaints Ltd speaking at our Wellington luncheon.
Susan Taylor was appointed as the CEO in October 2010. Susan, a lawyer, is the former Deputy Banking Ombudsman and has over 20 years’ experience in financial sector dispute resolution.
Susan is a member of the Australian and New Zealand Ombudsman Association (ANZOA). Established in 2003, ANZOA is a professional association and the peak body for Ombudsmen in Australia and New Zealand. ANZOA’s members are individual Ombudsmen working in not-for-profit industry-based, parliamentary and other statutory offices, which meet accepted high standards of independence, impartiality and effectiveness, and which observe the Benchmarks for Industry-Based Customer Dispute Resolution (CDR Benchmarks). See: www.anzoa.com.au
Prior to joining the Banking Ombudsman scheme, Susan worked both in a private law practice and as a barrister sole specialising in civil, commercial and family law and litigation.
Susan is a trustee of the Dame Malvina Major Foundation Board of Trustees, a public member of the Advertising Standards Complaints Appeal Board and a FINSIA fellow.
In 2017 Susan received a Women in Law Corporate Lawyer of the year award from the Lawyer Monthly publication. The award recognises achievement and success amongst women in the legal profession.
Location: PwC Centre, Level 4, 10 Waterloo Quay, Pipitea, Wellington. 12pm – 2pm
Get your bookings in today.
“This event qualifies for 1 CPD hour.”